About Guarantee

Guarantee Group is a full-service travel agency dedicated to providing leisure, meeting management, corporate services and a wide range of travel benefits, along with consultations to customers. Guarantee Group was established in 2001 as a leading agency; in Jordan; providing top-notch services & forward steps for its esteemed customers. In 2013, a new office for Guarantee Travel was established in Dubai-UAE, launching a new route of services through worldwide sites. For Businesses, Guarantee Holidays dedicated relationship managers to serve corporate accounts and other travel agencies through dynamic operations and sales force, supported by worldwide hotels and apartment’s portal. For individuals, Guarantee Travel has launched a new department for serving individual clients as specialists whom can tailor packages, assist in managing trips, and handle all needed logistics with a large database of affiliations and connections.

Our Mission

Our Vision

Is to support clients grow their businesses and reach to their dreams with the best service, whilst giving all our clients honest comprehensive and independent advice.

To be the leader of innovation, quality, and cost effectiveness when it comes to Travel, Tourism and Event Management solutions in the region.

Our Values

  • Unprecedented Customer Service
  • We feel that superb customer Service leads to unprecedented customer satisfaction, and therefore we stress this as one of our core values.
  • Technological advancement
  • Through modern technologies guarantee can and will guarantee the efficient and effective product and service.
  • Dedication
  • Dedicated staffs of dependable and courteous employees, Guarantee Travel personnel are constantly making concerted efforts to maintain improve and upgrade the level of service.

Corporate Accounts

Corporate Accounts

goal of growing at that period and focused on corporate accounts from 2002 till 2006. In 2006, a new service was launched at guarantee and now can…

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The European market

The European market

Later in 2007, Guarantee focused on penetrating the European market, as well as the Russian market which was and still is considered a very attractive market…

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Growing Concentration

Growing Concentration

With the growing concentration on technology guarantee introduced a new online “state of art” portal for worldwide hotel reservations and added car rental and flight services…

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Guarantee Location

Guarantee Location

At last, Guarantee has moved its offices in 2013 to the 5th circle to find a suitable place for customers, and easier parking access and space…

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Our Team

All employees should represent the spirit and values of the company, and we go through a lengthy process to recruit the best in the industry, and identify whom are self-starters with diverse and outstanding experience enhanced by skills and mind sets, that produces a healthy environment that is both effective and efficient.
We, Guarantee Employees, take our responsibility seriously, and know how important each one of us is for the company. This takes us to the level on where we support and build solid relationships with our colleagues and customers to deliver a cheerful and strong company.

The Word of the Owner

To conclude, we at guarantee fulfill our mission by providing personalized and professional services and know that it is extremely important that our highly skilled employees always deliver the finest.
For your valuable selves, we at guarantee prioritize our availability to serve you. It is therefore important that you should always be able to reach us whenever you need us, and wherever you are.
Finally, we at guarantee welcome you and thank you for your trust and wish that our relationship extends forever.
Sincerely
Jamal Qutishat,
Business Owner
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